FAQ

Frequently Asked Questions

Question: What is a Virtual Brand?

Answer: A Virtual Brand is a restaurant concept and food business that does not have a traditional storefront or walk-in dining experience. A Virtual Brand operates entirely online for delivery-only.

Question: Do you offer Pickup? 

Answer: No, we are a Delivery-Only Virtual Brand.

Question: What are your store hours?

Answer: Monday - Sunday - 8am - 2pm.

Question: What areas do you serve?

Answer: We serve Decatur, and the surrounding areas: Ellenwood, Panthersville, Lithonia, Stonecrest, Redan, Conyers, Snellville, Stone Mountain, Tucker, and Avondale Estates.

Question: Do you comply with local health regulations, food safety standards, and business licensing requirements?

Answer: Yes, we follow all health regulations, food safety standards, and business licensing requirements as required by DoorDash.

Question: Do you offer customer discounts?

Answer: Yes. We recognize and appreciate our loyal customers through our Store's Customer Loyalty Program on DoorDash, which rewards repeat purchases. We also offer Review Discounts for repeat customers that leave us a review on the DoorDash app. In addition, we offer In-App Promotions that provide customers with discounts or free items.

Question: Where can I post a food review?

Answer: Please post your DoorDash review on DoorDash in-app.