FAQ

Frequently Asked Questions

Question: What is a Virtual Restaurant?

Answer: A Virtual Restaurant is a delivery-only restaurant brand with a full menu.

Question: Do you offer Pickup? 

Answer: Yes, we offer Pickup for orders placed online.

Question: Where are you located?

Answer: We are located at 2106 Wesley Stonecrest Circle, Lithonia, GA * 404-822-7040, serving local and nearby communities.

Question: What are your store hours?

Answer: Monday - Saturday; 8am - 8pm.

Question: What areas do you serve?

Answer: We serve Lithonia and the neighboring areas: Stonecrest, (Panola Rd, Farmington Rd), Decatur (Wesley Chapel Rd, Sanpfinger Rd, Glenwood Rd, Columbia Drive, Memorial Drive, Moreland Ave, Flat Shoals Rd, Candler Rd, Avondale Estates), Conyers, Redan, Panthersville, Belvedere Park, Snellville, Stone Mountain, Tucker, and East Atlanta. 

Question: Do you comply with local health regulations, food safety standards, and business licensing requirements?

Answer: Yes, we follow health regulations, food safety standards, and business licensing requirements.

Question: Do you offer refunds?

Answer: All orders are made to order and once delivered cannot be refunded unless it was our mistake. Should you have any concerns about your order upon delivery, please contact us immediately so we can address any issues promptly and ensure your satisfaction.

Question: Do you offer customer discounts?

Answer: Yes. We recognize and appreciate our loyal customers through our Store's Customer Loyalty Program, which rewards repeat purchases. In addition, we offer in-app promotions that provide customers with discounts or free items.

Question: Are you on any food delivery apps?

Answer: Yes. We have established an exclusive partnership with DoorDash and provide our delivery services solely through this trusted provider.

Question: Where can I post a food review?

Answer: You are welcome to share your food reviews on Google or any of our social media platforms.